Refund & Cancellation Policy

Last Updated

June 2026

1. Purpose

This policy governs refunds, cancellations, subscriptions, course purchases, project programs, and other educational services offered by AXIOVALABS.

2. Digital Products and Course Access

AXIOVALABS provides digital educational content including videos, PDFs, datasets, SAS programs, assignments, MCQs, projects, case studies, recordings, and learning resources.

3. Refund Window

Students may request a refund within 7 calendar days from the date of purchase, subject to eligibility criteria and course consumption limits.

4. Refund Eligibility

Refund requests may be considered only if the student has consumed less than 20% of the course content and has not substantially downloaded, copied, or utilized learning resources.

5. Non-Refundable Conditions

Refunds will generally not be provided if: (a) more than 20% of course content has been accessed, (b) course materials have been extensively downloaded, (c) server/project access has been granted, (d) content sharing or policy violations are detected, or (e) certification requirements have already been completed.

6. Subscription Plans

Subscription fees are non-refundable after the subscription period begins. Cancellation will stop future renewals but does not automatically generate a refund for the current billing cycle.

7. Real-Time Projects, Server Access and Mentoring Programs

Fees paid for live projects, server-based training, mentoring sessions, workshops, implementation programs, and project simulations are non-refundable once access has been granted

8. Technical Issues

In case of genuine technical problems, AXIOVALABS will make reasonable efforts to resolve access issues before evaluating refund requests.

9. Refund Processing

Approved refunds will be processed through the original payment method wherever possible. Processing timelines depend on payment providers and banking institutions.

10. Course Modifications

AXIOVALABS may update, improve, reorganize, replace, or expand course content without creating any obligation for refunds.

11. Fraud Prevention

Refund requests associated with content piracy, account sharing, unauthorized distribution, abusive behavior, or fraudulent activity may be denied.

12. Job Placement and Career Services

Interview preparation, resume guidance, project experience, mentoring, and career support services are educational services only. Refunds shall not be granted based solely on interview outcomes, employment decisions, salary expectations, or job placement results.

13. No Employment Guarantee

Course enrollment, certification, project participation, or mentoring does not guarantee employment, interview selection, promotions, or career outcomes.

14. Cancellation by AXIOVALABS

AXIOVALABS reserves the right to suspend or discontinue services. Refund decisions in such cases will be evaluated individually at the sole discretion of AXIOVALABS.

15. Contact for Refund Requests

Students requesting refunds must provide their registered email address, payment details, transaction reference, and reason for the request.

16. Contact Information